The station ticket office is lodged in one corner of the Saddler shopping centre, with a ramp from there to an island platform with some canopy protection. When the precinct is open, there is easy access through it from Park Street (pedestrianised), though there are some slopes en route. The ticket office can also be reached through a passage that runs along one side of the Marks & Spencer store. The far end of the passage has both a ramp and steps down to street level, and from here you can get to the parking area (not free) and the entrance to north-bound platform 1 and its bus shelter. There is no direct bridging between the two platforms. There is street parking in Station Street alongside, but it is short term (and pretty full at busy times) so it has limited value for rail travellers.

All the usual shop in town to get food etc. Most of the Freight from Bescot ( less than 5 minutes away ) tends to route through Walsall station to either using the Sutton Park Line towards Water Orton or North For Rugely Power Station ans Stafford and the North.